Heymarket vs Zipwhip

Heymarket is the most intuitive platform for creating personalized conversations with customers, at scale. Learn how Heymarket empowers teams to:

• Increase response times 
• Improve productivity
• Message customers via SMS and popular channels
• Connect their CRM and eCommerce platforms
• Track customer sentiment to increase CSAT

✅    Campaigns
✅    Reports
✅    Templates
✅    Smart Attributes
✅    Recurring Messages
✅    Automation / Triggers
✅    Import Contacts
✅    Surveys
✅    Tags

❌    Campaigns
✅    Reports
✅    Templates
✅    Smart Attributes
❌    Recurring Messages
❌    Automation / Triggers
✅    Import Contacts
❌    Surveys
❌    Tags

✅    Templates
✅    Auto Reply
✅    Reports
✅    AdWords Click to Message
✅    Typing Indicator
✅    Presence
✅    Keyword Reply
✅    Reminders
✅    Notes

✅    Templates
✅    Auto Reply
✅    Reports
✅    AdWords Click to Message
❌    Typing Indicator
❌    Presence
❌    Keyword Reply
❌    Reminders
❌    Notes

✅    SMS Web Widget
✅    SMS
✅    MMS
✅    Facebook Messenger
✅    Instagram Messenger
✅    Google Business Messenges
✅    Apple Business Chat
✅    WhatsApp

❌    SMS Web Widget
✅    SMS
✅    MMS
❌    Facebook Messenger
❌    Instagram Messenger
❌    Google Business Messenges
❌    Apple Business Chat
❌    WhatsApp

Product Going in Right Direction?

Heymarket

100%

91%

Average Peer Set

Meets Requirements

Heymarket

95%

90%

Average Peer Set

Ease of Admin

Heymarket

98%

89%

Average Peer Set

Ease of Doing Business With

Heymarket

96%

91%

Average Peer Set

Heymarket Elevated Our Customer Service

I love that I can send separate messages to a group of people within minutes. HeyMarket allows for easy communication between shoppers, drivers, and the fulfillment team. The internal ticketing system also helps us to streamline any customer service issues.

Nicolette Y

eCommerce

Great Tool for One-On-One Messaging

Heymarket seemed like it had the best bells and whistles out of the competitors. You can have multiple accounts under one main account, you can set up templates and workflows and the interface is super easy to use.

Administrator in Hospitals and Healthcare

Streamlined Our Process and Improved Communication

Our growing team is able to access all our messages and monitor incoming messages from our external employees. The updates with response times and templates has been a win for our team.

Sara H

Operations Manager

Watch a Demo

See how Heymarket business text messaging can improve customer satisfaction and increase revenue.

✅    Hubspot
✅    Microsoft Teams
✅    Salesforce
✅    Shopify
✅    Slack
✅    Zapier
✅    Zendesk
✅    Helpscout

❌    Hubspot
❌    Microsoft Teams
✅    Salesforce
❌   Shopify
❌    Slack
✅    Zapier
❌    Zendesk
❌    Helpscout